Privacy and Security
When undertaking transactions with or purchasing from Wisewords Australia user/member financial details are passed through a secure server using the latest 128-bit SSL encryption technology. Industry-based standards indicate that 128-bit SSL encryption is approximated to take at least one trillion years to break and represents the accepted industry standard. If you have any questions regarding Wisewords Australia’s security policy, please contact Suzy Marshall firstname.lastname@example.org
All financial transactions through Wisewords Australia are processed in AUD.
It is not the policy of Wisewords Australia to give refunds based on purchaser’s changing their mind or making an incorrect or inappropriate product or service purchase decision. Any request that seeks to contravene this policy must be made in writing to the General Manager.
Should any subsequent refund decision be confirmed in writing by the General Manager the purchaser may opt to choose between a refund or exchange or credit where such goods or services are determined to be faulty, wrongly described or at variance to the product or service nominated by Wisewords Australia.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.